International Export- Let the experts handle the hassle.
LES are experts in the international export of lifting equipment. We pride ourselves on our outstanding reputation with large blue-chip companies all over the world that are regularly impressed with our competitive export service that provides value as well as maximum efficiency.
Our dedicated export team can handle everything from freight forwarding to customs clearance at your destination. Should your consignment require specialist packing such as a custom made pallet crate that conforms to ISPM15 heat treated wood specification- we can also provide this. Doing our bit: Nearly all of our exports are now shipped on recycled pressed wood pallets where applicable- one of the many ways we're making a difference.
No goods too big or small, we can send anything anywhere. Our company is backed by our ISO 9001:2015 Quality assurance certification.
LES have excellent relationships with superbly efficient freight forwarders enabling us to quote competitively for all of our exports whether it be sea, road or air freight. For example, we are able to ship a Euro pallet to the Dominican Republic weighing 450kg fully insured for up to £10,000 for under £250. Need something in a hurry? We've got you- Our worldwide express courier services offer flexibility and the benefit of international timed deliveries when you need it most!
Export Services Offered:
- Packing- bespoke export packing service
- Documentation (Certificates of Origin, EUR1, BIL of lading/AWB etc.)
- SASO inspections for Saudi Arabia
- Sea/Air Freight to port or to door
- Door to door express worldwide courier service
- Customs clearance
Estimated Transit Times When Buying Online (We can always offer global express shipping if you need it sooner):
|Location||Estimated Transit Time*|
|Northern Ireland, Ireland, Highlands, Channel Islands||2-3 days|
|Western Europe: France, Spain, Italy, Portugal, Germany, Belgium, Netherlands, Brussels, Luxembourg||2-3 days|
|Eastern Europe||4-10 days|
|The USA||3-30 days|
|Mexico/South America||7-45 days|
When making a purchase online we know you always want your goods as quickly as possible, when exporting worldwide we always send your goods using the most efficient mode of transport that budget permits to ensure your products arrive in a timely manner. If we can send it by courier cost-effectively, we will.
How does Air Freight work?
When we send out consignments by 'Air Freight' they usually arrive within 12-24 hours from dispatch, it's pretty easy and our team are happy to walk you through the whole process. Air Freight usually involves the following: LES dispatch goods via an international air carrier such as British Airways World Cargo or Emirates Skycargo, the goods then arrive at your local or agreed airport, at this point the receiving warehouse at the destination airport will contact you to make payment of any duties and taxes and if applicable any handling fees. You'll then arrange for the cargo to be collected from the airport, you can do this using your own domestic courier or transport. Of course, if you'd prefer LES to take care of any domestic onward transport we can certainly provide upfront costs for this.
How does Sea Freight work?
Sending goods by Sea Freight is usually applicable for larger consignments or non-urgent shipments where it's more cost-effective than air freight or express courier services. Ranging from 2-14 week transit times from the UK depending on your destination. Sea Freight is a very similar process to air, the goods are delivered to a UK port of loading and loaded into a shipping container aboard a vessel. When the final destination port is reached the clearing agent will make contact with you to provide payment for any duties, taxes and handling fees if applicable. You can then arrange onward domestic transport via the clearing agent/warehouse agent or you are welcome to arrange this yourself. Should you prefer LES to take care of the onward domestic shipping then we can certainly supply your goods with door to door sea freight meaning you will only have to settle any applicable duties and taxes.
Clearing goods through customs is always easier than it sounds. You can usually estimate all of your import charges by performing the following checks:
- Ask LES the Harmonised System (HS) or customs tariff code for your goods and check this with a local freight forwarder- they should be able to advise you of any local charges you might encounter when importing this type of equipment. Thankfully most of our equipment commands 0% duty in many countries!
- Check with your clearing agent or freight forwarder for any handling or 'landing' fees
- If in any doubt just contact a member of our export team
Returns & Exchanges
International returns and exchanges are always difficult for most companies logistically, we try to make them as simple as possible. If something purchased from us is deemed faulty upon delivery or is delivered incorrectly we will always exchange or rectify the issue with zero cost to the customer. Due to the nature of our products we are only able to offer a 'return to base' type warranty meaning any warranty repairs (unless otherwise agreed) would have to be performed at our warehouse in the UK. Should you purchase something and wish to return or exchange it due to an incorrect item selection, size or similar then our standard returns and restocking policies apply (you can find details in the footer below) please note that most countries customs allow for duties and taxes to be reclaimed on goods returned to vendors.
Our expert team can supply quotes for export that provide door to door service or door to port/airport at any location in the world, for more information and an international export quotation please contact our sales team who will be happy to assist you.