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Unsure on the right Genie Lifter for your job? Here's what you need to know!

We've compared the whole SLA (Superlift Advantage) range- Specifications, Functionality and Price are all key considerations when making a long-term investment into one of the industries most commonly hired tools! A must-read article before purchasing your Genie Superlift Advantage Material Lift.

Think about it…without customers, a business wouldn’t succeed? So why wouldn’t you put the customer's needs and wants as your first priority in any situation? This is where many businesses fail to recognise that customer service is one of the most valued assets a business can have and how it can make or break a purchase or even lead to repeat custom.

What deems good customer service?

Good customer service is when the customer is completely satisfied from the enquiry right through to the delivery of the product. This sounds easy enough but stating how to give good customer service is very different to following it through consistently. Repeat business is the backbone of selling to consumers as one off purchases are typically the most important as a fantastic customer service experience will implore the customer to be more inclined to repeat a purchase in ...

Why is ISO 9001 significant for you as a customer?

ISO 9001 was recognised around the world as a set standard for Quality management systems (QMS). It is the most vastly used QMS standard on the globe because of its highly set standards which have high customer satisfaction benefits. Millions of licences have been issued to industries all over the world. This represents how the business you’re buying goods/services from have been recognised to hold all of the traits for excellent service and consistent product satisfaction. Companies offer a ISO certified training programme for businesses to send their employee’s to. Here at LES we have sent our employee’s to be trained which provides them with the correct way to help run a business to make it as efficient as possible with giving the best possible outcome of customer service.

ISO’s benefits are as follow...

Due to the increasing amount of spare parts we are now selling, LES are endeavouring to upload as many parts and components for sale to make servicing and acquiring parts for your equipment even easier! One of our most frequently supplied parts are pendant controls, radio controls and their accessories/components such as contact blocks and directional stickers for the buttons.

Directional markers, sometimes called 'legends' can be really hard to get hold of, many companies won't process your order for a simple sticker, others will require you to call up and take time identifying the correct sticker or legend required.

We've made it easy to find and purchase a standardised set of directional marker stickers for hoist pendant controls. Originally manufactured for the ARC Flex EX Series radio control system, we have found suitable for a huge range of pendant stations and now offer this set as a universal legend set.

For bespoke ma...

The terms fall arrest and fall restraint are often used as similar aspects of the fall protection system. However, it needs to be noted that fall arrest systems and fall restraint systems promote two different types of fall protection functions. A fall arrest system works by preventing a worker from falling down after a fall incident has already taken place. On the other hand, a fall restraint system prevents a worker from getting close to a potential hazard.

In most circumstances, fall arrest systems prove to be more useful that fall restraint systems. With fall arrest systems, workers can access hard-to-reach places and perform their duties well. With fall restraint systems, such as guardrails, workers often find it difficult to access difficult locations on the site and this may come in their way of successful project accomplishment. However, workers need formal training to be able to use fall arrest systems in an appropriate manner.

The training is meant to e...

Chain Hoists serve as a really useful lifting tool on a day to day basis for riggers. Lifting loads up to 50,000kg, that's a huge amount of pressure for such a machine, however, a chain hoist is built and tested to take the pressure of such activities. If maintained correctly and used within its capacities a well build industrial hoist should last for a very long time, we have seen GIS hoists in particular at almost 50 years old, still in action and running sound!

What is suitable maintenance?

Suitable maintenance programmes meet the requirement of the hoist and by this we mean based upon the usage of the hoist; if the hoist is used infrequently then you may find you only need to run a maintenance every 6-12 months, if the usage is more intense then maintenance might even need to be run every month. This would include essential checks to the hoists body, electrical panel, load chain and other vital components along with lubricating the load chain or wire...

A hydraulic system typically consists of hydraulic cylinders, pipes, and hydraulic fluid. The system, which can be used to lift heavy objects with ease, works on a very simple principle. When you apply force at one point of the system, it gets transmitted to another point through the hydraulic fluid. Normally, hydraulic cylinders come in pairs and are connected through a pipe. The cylinders, which should ideally stand perpendicularly to the pipe, have different diameters. The cylinders are partially filled with hydraulic fluid with oil being the most common option.

The empty space in the partially-filled cylinders allows the pistons to function. One cylinder will have a piston that will be larger than the piston in the other cylinder. At first, fluid is pushed into the compartment of the small piston and after the application of force, the fluid, which is incompressible, is pushed into the compartment of the big piston. This process promotes the movement of the big piston....

Hydraulic cylinders support manifold commercial and industrial operations. In fact, we often come across hydraulics in our daily lives. For example, the truck that collects trash features the hydraulic technology that can compress trash at the back of the vehicle. Recycling plants make use of hydraulic cylinders to squeeze fragmented metal and other substances. The hydraulic technology is used in flights to regulate mechanisms associated with flaps and landing gear. Besides, hydraulic systems are widely used in other industries such as mining, oil & gas, road maintenance & repair, material handling, and forestry.

A hydraulic cylinder works on a very simple principle. The cylinder barrel contains oil or some type of fluid. The barrel has a piston mounted inside it and it can be made to move in a linear route. The piston extends or retracts when force is exerted on the fluid. Hydraulic cylinders are designed taking into account the applications that they have to supp...

Choosing an Electric Chain Hoist for the first time might seem a little daunting initially. That's why we've put together this helpful blog to steer you into the right direction and to help identify the correct type of powered hoist for your job. Read more to learn more...

Ratchet Lashings make loads safe to transport on the back of trucks, trailers and lorries alike, not just that but even in the boot of your car or van by securing goods to the transport bed.

In this article, we outline the details of how they operate, when it's safe to use and the various different types. Still got questions? Pick up the phone and talk to the LES team today.